Following on from our post on this topic last year, Avis now have close to 500 locations, spanning 10 different countries across Europe, offering the 3 Minute Promise speed of service guarantee. A list of our top European locations can now be found on our website.
The Avis 3 Minute Promise is quite simple – if you are an Avis Preferred member with an up to date profile, a reservation and renting at a participating Avis location, we guarantee to have your car keys in your hand within 3 minutes. Why not test us by taking a stopwatch or time ticket next time? This allows us to measure the time it takes to get you on your way.
And if we don’t deliver, we’ll send you a voucher to be spent on the high street! The type of voucher depends on where you live. For example all UK residents, regardless of whether you rent here or in Europe, would receive a £20 John Lewis voucher.
We know offering customers a speedy and 1st class service is important. The 3 Minute Promise doesn’t mean you’ll lose human contact with us all together. It just means we are challenging ourselves to meet your expectations. And if we don’t, you get some extra spending money!
To find out more or to sign up for free to become an Avis Preferred member, visit our website.