One thing I can’t stand is being stranded because my car has broken down. Time is precious and I don’t want to be wasting it sitting on the roadside. It’s especially difficult if you’re miles from anywhere. Of course Avis does take precautions to ensure that the chances of anything going wrong are kept to a minimum. Most of our cars are less than seven months old and all undergo a rigorous check before they go out for hire. Still, it’s inevitable that some cars are going to break down.
For peace of mind Avis routinely provides free 24-hour roadside assistance. If you do need help in the UK a freephone number (0800 200 888) is displayed on the tax disc of your Avis car. It’s the same number you should phone in the event of an accident and goes straight through to the Avis Assist team. When you call, the relevant breakdown organisation is notified and directed to you immediately, and our Avis Assist team will always ensure that you’re safe and well after the event.
I have experienced this first hand – hopefully it won’t happen to you, but it’s good to know that if there is a problem, Avis Assist is on standby.