Driving within the London Congestion Charge zone (07:00-18:00 Monday – Friday) incurs a charge. When you rent a car with Avis it is your responsibility to pay the charge within the delay specified by Transport for London or they will issue you with a penalty charge notice for which you will be liable.  Avis do not pay the charge for you so please do ensure you pay to avoid fines.

There are no charges on weekends, public holidays, between Christmas Day and New Years Day inclusive or between 18:01 – 06.59.

The zone covers central London extending from Hyde Park and Victoria in the West to Vauxhall and Elephant & Castle in the South, Tower Bridge and Commercial Street in the East and Euston and Regent’s Park in the North. It includes the West End, Westminster, Buckingham Palace, the City of London and Oxford Street amongst other areas.

Click to view larger map

Click here to view a larger version of this map

Avis car rental in London and help with the Congestion Charge.

Avis has 13 different pick-up locations in central London and 5 airport locations. Take a look at all our London car hire locations for details and quotes.

We will be happy to arrange a permit for the first day of your rental and add this to your rental charges. However, you’ll need to organise Congestion Charge payments for subsequent days.

If you have arranged for an Avis rental car to be delivered or collected and we have to drive through to congestion zone to get to you, you will still be liable to pay the Congestion Charge. Similarly, if we attempt to deliver but are unable to, the same rule applies.

Paying the charge

The charge is between £9 and £12 per day depending on how and when you pay the charge. You only need to pay once for a single day no matter how many times you use the Congestion Charge zone during that day.

You can either pay in advance or on the day of travel. If you don’t pay by midnight on the day after you drove in the Congestion Charge zone, you’ll receive a Penalty Charge Notice.

You can pay in a variety of ways:

CC Auto Pay
By mobile (SMS)
By phone
By Automated Telephone Service
At a shop
By post

Thanks for reading. If you liked this article, why not like our Facebook page to stay up to date with Avis. You can:

  • Read about our special offers
  • Find out about new services and info on our cars
  • Ask us a question
  • Enter exclusive facebook competitions
VN:F [1.9.8_1114]
Rating: 5.4/10 (7 votes cast)
Congestion Charge, 5.4 out of 10 based on 7 ratings
Click for the latest avis.co.uk offers

5 Responses to “Congestion Charge”

  1. hugh Says:

    It’s a little bit annoying that as a foreigner, when you rent a car from Avis, they mention nothing about the congestion charge and where it applies. If you haven’t happened to have read about it before leaving on holiday, nobody will tell you until you wind up with a large additional charge on your credit card bill. Avis should tell foreign car renters about the charge and how it works otherwise how are we supposed to know? To add insult to injury, they add a 40 pound admin fee.

  2. Sabrina Says:

    Hi Hugh,
    I’m sorry to hear that you weren’t told about the charge. We do request that all our Avis rental stations in and around London inform customers about this charge.

    Could I ask which location you collected your car from? I will ensure your comments are passed onto them so that they know to mention it to customers.

    Thanks for taking the time to comment.

  3. Second Hand Nissan Engines Says:

    you have a great blog here at http://www.avis.co.uk!

  4. Luis Monfort Says:


    I picked a avis car from stansted airport and they didn’t tell me about the congestion charge. And is not the first time. Happened the same ingatwick one year ago.


  5. Daniel, Avis Social Says:

    Hi Luis,

    Thank you for the feedback and have passed onto the London Airports.

    It is clearly marked around London if you are entering the congestion zone and their operational times.

    For more congestion charge information, please consult:
    The Avis UK Website http://www.avis.co.uk/CarHire/Europe/United-Kingdom/England/London
    The Congestion Charge website: http://www.tfl.gov.uk/modes/driving/congestion-charge

    Anything else, don’t hesitate to ask.

    Many Thanks,

    Avis Social Media

Leave a Comment


WP-SpamFree by Pole Position Marketing

Please note:

The details of all blog posts are correct at the time of publication. Information and offers are subject to change without prior notice. Please check www.avis.co.uk for the most up-to-date information.

All comments will be moderated so there may be a delay in your comment going live. We will filter out anything that is confidential, inappropriate, abusive, defamatory, profane, or anything considered as spam or an advertising link. We promise not to cut something just because it's not favourable to Avis.

We ask that if your feedback is regarding a past rental, you include your reservation details (which will be removed from the live post). If your comment is a customer service issue, you can email customer.service@avis.co.uk .
book a car

Why we love to blog

At Avis, we really do try harder. We pioneered blogging in the car rental world and we aim to make our blog much more than just an information source. You can use our blog to ask questions or tell us what’s important to you when you hire a car. We try harder because we care what you think, so we really do value your feedback.

New to car rentals? Our blog gives you tips and advice on getting the most out of your Avis car hire experience. You can find information about booking and hiring your car, safety tips, and eco driving. We also provide driving advice and the latest news about our fleet.

We understand that hiring a car is just one part of your trip, so our blog covers other aspects of holiday and business travel too. Whether you want to know more about business travel hire conditions, access to location and city guides or ideas for families travelling with children, it’s all here.

But that’s just a taster – find out more about the Avis blog.