We’ve had our share of problems in the recent floods with many locations surrounded by water and losing electricity over the last couple of days. Fortunately, most locations are now open in some capacity. Only our station in Oxford remains closed. Our key corporate accounts are asked to liase with the station and their booking department to ensure we can best meet your needs. For those corporate accounts who qualify for a delivery service, where possible other local stations will deliver your hire car subject to roads being passable. All other customers who are having problems returning a vehicle to a particular rental station because of the flooding can either return the vehicle to an alternative Avis location or keep it until it’s feasible to return it at no extra cost.
We won’t be taking any more bookings in affected areas until we’re in a position to provide normal service, but will do our best to meet any existing reservations. Please do contact your rental location if you have any concerns.