Vicki reminded me that this month is the blog’s birthday, now making it 3 years old!
I still remember the day we launched it, wondering whether people would bother posting their comments or even read it at all. Thankfully the response has been brilliant and the dialogue with our customers continues to grow. Admittedly the feedback hasn’t always been positive but, even when it isn’t, it provides the opportunity for us to learn and improve so we can provide the best service possible.
So thank you everyone for your contributions over the last 3 years. We look forward to hearing more from you in the future!