Contact us

This blog is designed for general comments, thoughts and suggestions.

We do respond to comments and pass them on to the relevant departments, but for individual queries and complaints about a particular car hire experience it’s much better to contact Avis UK Customer Services direct by phone, email or post. Our team will do all they can to resolve the issue for you.

If you need help and support with booking and other services, the Frequently Asked Questions section of the Avis UK website has answers to many common questions. Just type your query into the box.

Can’t find what you’re looking for there? Then get in touch with Avis on one of the phone numbers below, or email us at


Reservations – before you go
0808 284 5566
Open 7am – 10pm, seven days a week

24-hour Roadside Assistance
0800 200 888

Customer Services – after your journey
0808 284 6666
Open 7am – 5pm, Monday to Friday

* Freephone from a UK BT landline. Calls from mobiles will be charged at your network’s chosen rate.


To contact us by post, please write to:

Avis Budget House
Park Road
RG12 2EW
United Kingdom

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Why we love to blog

At Avis, we really do try harder. We pioneered blogging in the car rental world and we aim to make our blog much more than just an information source. You can use our blog to ask questions or tell us what’s important to you when you hire a car. We try harder because we care what you think, so we really do value your feedback.

New to car rentals? Our blog gives you tips and advice on getting the most out of your Avis car hire experience. You can find information about booking and hiring your car, safety tips, and eco driving. We also provide driving advice and the latest news about our fleet.

We understand that hiring a car is just one part of your trip, so our blog covers other aspects of holiday and business travel too. Whether you want to know more about business travel hire conditions, access to location and city guides or ideas for families travelling with children, it’s all here.

But that’s just a taster – find out more about the Avis blog.