This is my first ever blog post and I have to say that I’m excited by the prospect of being able to communicate with our customers in this way! As Head of Fleet Optimisation, the Holy Grail for my team and me is accurately “guessing” your requirements: when and where you want to rent, how many of you will rent and what type of car you’ll want.
In terms of what car you can choose at Avis, I recognise that a great product will play a large part in your decision to come back to Avis. In an effort to ensure our fleet is fresh and up to date, we have recently launched the new Fiat Bravo. I know Paul has mentioned it before, but this car is important to Fiat as they say it showcases their huge push on quality (first impressions and feedback are very good). What he didn’t tell you is that it comes with an amazing new 1.4 litre engine which produces 150 Bhp! I am also pleased to announce that we have just introduced some of the new Ford Mondeos on to our fleet. I know from reading the comments on this blog that this should excite some of our customers (although I should point out that we only have a limited quantity at the moment).
“Coming Soon” (November) is the new Mercedes C Class. We currently have a demonstrator from Mercedes and it seems hard to find a car that is more comfortable to drive. Later in November Renault will launch the new Laguna (Renault have chosen Avis as its launch partner). The new Laguna is a huge leap forward in terms of quality (and quality feel), which I experienced at their launch event in Austria (tough job but someone has to do it).
Hopefully I’ll be invited to write again soon where I can tell you more about our cars, some of the challenges we face and how we try to get the best product for our customers. In the meantime, please let me know your feedback on our fleet and our ability to provide the car you want when you want it.
Many thanks for your time!