We try harder blog posts


Amidst the confusion that has been caused in the travel and tourism markets by the eruption of the Icelandic volcano, many consumers are in the dark about how to obtain refunds on car hire bookings they will be unable to fulfil. Here at Avis Car Hire we are happy to announce that we are taking steps to ensure our customers are not out of pocket due to the unforeseeable events of the last 36 hours. Avis will be waiving the Non Cancellation Fee that customers face if they fail to turn up to colle Read More >>

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We are aware that a lot of our customers start their journey with a flight and some of them may be affected by the upcoming BA cabin crew strike. If, due to this strike you need to modify your travel arrangements, here is some information on how to make changes to your car rental booking with Avis. Note from Avis BA Partnerships Team: The forthcoming British Airways cabin crew strike, starting tomorrow and taking place on 20, 21, 22 March and 27, 28 , 29, 30 March, may be affecting your car ren Read More >>

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More than just car rental with Avis: We’ve partnered up with Lonely Planet and Stanfords to offer you free highlights maps and the chance to win a holiday to Tuscany. If you’re familiar with the Avis We Try Harder blog you’ll know how we often like to share tales of our road trips and offer advice on interesting itineraries to discover with your car hire. However this time we’ve decided to take a step forward and enlisted the help of the professionals; every week Lonely Planet are offeri Read More >>

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Have you ever been in that situation where you’ve been to an offer page , seen a banner advertising that “incredible discount”, but when it came to book you couldn’t get the right price? This is what happened to one of our customer, who despite booking a car during the Avis New Year Sale period, she’d seen advertised on our email newsletter, was unable to get the advertised car hire discount. I thought it would be useful to share her experience & attempt to clarify how these promo Read More >>

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Looking at the amount of queries we receive here on the blog, and the feedback we get from our front line teams, it’s quite clear that renting a car generates a large number of questions on a variety of topics, ranging from the type of child seat available to fuel options and damage policy. Our challenge at Avis is to answer all those questions as clearly, quickly and efficiently as possible. This is why we’ve recently launched a new interactive web FAQ section on our website, which you Read More >>

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With 2010 already upon us we are pleased to unveil the upgraded Avis We Try Harder blog, including a fresh look to go with the new decade. We have been working behind the scenes updating systems so the site runs faster and along with the design improvements, helping to make it quicker and easier for you to find what you are looking for and generally making it a better blogging experience for you! We have also added links to our Twitter page, where you can keep up to date with all our latest Twe Read More >>

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With wind, rain, ice and snow – winter can throw the very worst at us. So to help make sure you are prepared when travelling by car this season, here’s some helpful advice from the Highways Agency. For a smoother journey check your vehicle is ready for winter. Regularly servicing and checking your vehicle is in good running order before setting out, will reduce your chances of breaking down on the road. It’s worth making these checks regularly – especially before a long journey: • C Read More >>

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Avis are pleased to announce that we now offer our customers the opportunity to offset the carbon emissions from their car rental in the UK when they collect there keys. The cost to offset the rental is £1, this has been calculated based on average vehicle emissions, length of rentals, mileage and age of vehicles. The money raised will be allocated by our partner, The CarbonNeutral Company. To celebrate the launch for every customer who chooses to offset the carbon on their rental in December 2 Read More >>

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You might have heard by now that British Airways has announced a 12 day strike between the 22nd December and the 2nd January. This is expected to affect around a million people. If you were planning to fly on an internal flight with British Airways within the UK over this period you may want to consider renting a car to get to your final destination. We strongly advise you to book as soon as possible to avoid disappointment, since the car rental industry tends to sell out of cars over the Chris Read More >>

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We know that many drivers are unsure of how to cope with conditions on the roads during the winter months. And it’s not just ice and snow which cause problems. You also need to take extra special care when there is fog, wind, rain, wet leaves and glare from the sun! We have teamed up with Interactive Driving Systems, to help you become more aware of the risks and keep you safe when you are driving this winter. Our top 10 tips for driving in the winter 1) Check the weather conditions before yo Read More >>

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Please note:

The details of all blog posts are correct at the time of publication. Information and offers are subject to change without prior notice. Please check www.avis.co.uk for the most up-to-date information.

All comments will be moderated so there may be a delay in your comment going live. We will filter out anything that is confidential, inappropriate, abusive, defamatory, profane, or anything considered as spam or an advertising link. We promise not to cut something just because it's not favourable to Avis.

We ask that if your feedback is regarding a past rental, you include your reservation details (which will be removed from the live post). If your comment is a customer service issue, you can email customer.service@avis.co.uk .
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Why we love to blog

At Avis, we really do try harder. We pioneered blogging in the car rental world and we aim to make our blog much more than just an information source. You can use our blog to ask questions or tell us what’s important to you when you hire a car. We try harder because we care what you think, so we really do value your feedback.

New to car rentals? Our blog gives you tips and advice on getting the most out of your Avis car hire experience. You can find information about booking and hiring your car, safety tips, and eco driving. We also provide driving advice and the latest news about our fleet.

We understand that hiring a car is just one part of your trip, so our blog covers other aspects of holiday and business travel too. Whether you want to know more about business travel hire conditions, access to location and city guides or ideas for families travelling with children, it’s all here.

But that’s just a taster – find out more about the Avis blog.