Have you ever been in that situation where you’ve been to an offer page , seen a banner advertising that “incredible discount”, but when it came to book you couldn’t get the right price?
This is what happened to one of our customer, who despite booking a car during the Avis New Year Sale period, she’d seen advertised on our email newsletter, was unable to get the advertised car hire discount. I thought it would be useful to share her experience & attempt to clarify how these promotions work, so next time you don’t miss out on the chance to get the best price for your car hire.
Most of Avis’s discounts are driven by a promotional code which we embed on our offer/sale promotional pages, newsletter links and internal and external banners. When a customer visits one of these landing pages or clicks from one of the links or banners, then proceeds to book, the discount is automatically applied to the price.
If however the visitor sees the banner or the newsletter advertising a specific discount but instead of following the promotional link or banner, goes straight to the booking engine on the Avis home page, the code is not activated and therefore the discount is not applied.
This is always specified in the landing pages, but following the customer’s comment we will make sure to have it even more prominent.
Of course all promotions are subject to availability and to specific terms and conditions which are always state at the bottom of our landing pages, so make sure you read carefully.
Hope this helps! But if you have any other questions please let us know or visit our FAQs page.