Here at Avis UK we are proud to announce that we have been awarded Best Business Car Hire Company and Best Holiday Car Hire Company, at this year’s British Travel Awards. The British Travel Awards, are widely referred to as the ‘Oscars’ of the travel industry and recognised as the market’s benchmark for excellence.

We received the gold awards in recognition of its combination of market leading business solutions, customer service and commitment to providing tailor-made packages answering the needs of business and leisure travellers alike. We also picked up a silver award for Car Hire Company of the Year, as voted for by consumers, highlighting Avis’s unrivalled cross-sector popularity.

We feel that The British Travel Awards are of particular importance for Avis as they are the UK’s largest independent arbiter of public opinion on travel, with the results providing an honest reflection of our leading position in the travel market.

So we would like to congratulate all the teams here at Avis UK for all the hard work that they have put in for us to achieve these awards.
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6 Responses to “Avis picks up gold at the British Travel Awards”

  1. Mike Says:

    Hello and congratulations on the award. Although I use a booking agent for all my car hire I usually choose an option which delivers an Avis rental because of the better service and global brand.

    I have a question that you may be able to help me with. My partner needs to hire a car in the UK but she does not have a credit card. This is not for any poor credit reason ratyher a recent life choice having downsized and payed of mortgauge etc.

    I would normally travel with her but this time she will be alone. so my questions are:-

    1. Can she hire a car in the UK without a credit card?
    2. Can I prepay on my Credit card on line and then her pick the car up with my Credit Card?
    3. Could she use her Barclays Debit Card for picking the car up?

    All help will be most appreciated.

    Regards, Mike.

  2. Michael O'Donnell- Reservations, UK Says:

    Hi Mike,

    Thanks for the congratulations!

    Unfortunately you cannot prepay with your credit card on-line and have your partner pick it up. Avis will however accept all debit cards that display the Visa logo (except Electron). Switch is not accepted.

    You do say that that you book through an agent, maybe through the agent it can be booked in your partners name and she can use her Barclays Debit card to pick up(this all depends on if the Debit card has the Visa logo as per information above)

    I hope this helps,

    Regards,

    Michael.

  3. Robert Says:

    Congratulations on the award – well deserved!

  4. Vicki Wilson - Marketing, Avis UK Says:

    Thanks Robert for your support.

    Vicki

  5. Hilary Speight Says:

    I find this award very difficult to believe after the service I received recently in Geneva airport – absolutely atrocious. If this is the best of the car rental world, I dread to think what the worst are like!

  6. Vicki Wilson - Marketing, Avis UK Says:

    Hi Hilary

    Thank you for your comment, but I am sorry to hear that you are not pleased with the service that you received from Avis and you do not feel we deserve our awards.

    We are always looking at how we can improve our business and make the rental experience more enjoyable for our customers. To help us do so please can you email me at comments@avis.co.uk with your rental agreement number and the details of your rental. Once I have received this I will look into your complaint and will follow this up with our customer service team and the rental station.

    If you have any other questions or feedback please let me know in your email.

    Vicki

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