Tower_Bridge__London__UKRenting a car from Avis in Central London is a quick and easy way to get moving, whether you’re driving out and about around the city or using a rental car for a well-earned break in the countryside. But it’s important to remember that even though the car belongs to Avis and not you, any congestion charge it attracts is still your responsibility. Avis advises all its customers using a car in central London that the congestion charge needs to be paid promptly – we would hate for you to have to pay a hefty fine.

Avis Car Hire London
You can rent a car from Avis in London at no less than twelve central locations, including all the mainline rail stations – Charing Cross, Euston, Liverpool Street, Paddington, Victoria and Waterloo – as well as Earl’s Court, Marble Arch, Tower Bridge, Shepherds Bush and Park Royal. You can also hire an Avis car from the main airports at Gatwick, Heathrow, Stansted and London City.

If your rental begins within the congestion charge zone, or you visit the zone during your rental, you may incur a charge. The following information should help you avoid any fines.

The congestion charge
A charge will be applied to any car that enters the congestion charge zone between 7am and 6pm Monday to Friday. There are no charges at the weekend or on bank holidays. The charges went up on 4th January 2011 and are now set at:

  • £10 if paid in advance or on the day of travel.
  • £12 if paid by midnight the day after travel.

Your car, your responsibility
Any congestion charges applied to your Avis rental car are your responsibility, and if you don’t pay, you’ll be liable to a fine of £120, payable within 28 days.

Naturally, Avis Rent a Car are here to help, and we will be happy to arrange a permit for the first day of your rental and add this to you rental charges. However, you’ll need to organise congestion charge payments for subsequent days.

If you are unable to accept your vehicle on delivery, or your vehicle is not available for collection as arranged, we may need to charge a further congestion charge supplement to your account to cover the extra trip.

How to pay the congestion charge
It couldn’t be easier to pay the congestion charge and avoid a fine. You can pay online at the Transport for London website, or by phone on 0845 900 1234, or, if you have pre-registered online, you can pay by text on 81099. You can also pay the Congestion Charge at selected London shops.

Remember, if you do not pay by midnight the day after travel, you could face a fine of £120, so it’s well worth making the effort to ensure your congestion charges are covered for the whole of your car rental in London.

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2 Responses to “Avis car rental & the London congestion charge.”

  1. N.Giddings Says:

    How helpful to post info about tolls. I had tolls on my recent trips to Ireland and paid them at the time. This hasn’t stoppped you charging me seperately for them. 2 months after complaining it is still unresolved and I am still out of pocket. Having sent a letter as well as multiple emails, I get a ‘stock’ letter back saying ‘we’ll get back to you’. Truly poor service, and based on the lack of comments on here I can only presume they are moderated out to hide the state of affairs, or people have given up writing as no-one is listening. I suggest people vote with their feet. I am moving onto legal action / watchdog now – everything else has got me nowhere. Please note this is not ‘inappropriate, abusive, defamatory or profane’ as per your moderation conditions.

  2. Roy Gwinn Says:

    I drove an Avis hire car into the congestion charge zone, and paid the charge the next day. Next thing I know, my card has been hit, without my knowledge or consent, for £90. It turns out that I entered a ’0′ (oh) where I should have put an ’0′ (zero) and so it’s all my fault. On the TFL site they say this is a common error and sufficient grounds for a representation to cancel the penalty. But do it in a hire car and you’re automatically guilty as charged. Avis won’t lift a finger to help. “We try harder.” I don’t think so.

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